I think it’s of great value to reach out to patrons and engage them at web locations such as MySpace and Facebook. The operative word here is “engage”, not just push out information. Further, I feel that social networking tools used for 2-way communication (specifically commenting tools) can and should be included on our public website. Providing the ability for patrons to comment on our web content (features, services, collections, etc) would make it apparent that we are interested in the patron’s input. I look forward to gaining permission to turn this very important feature on!
